Privacy Policy

1. GENERAL

These General Terms and Conditions (the “Terms”), together with the purchase order (the “ Order”) and the Order Confirmation (as defined below), if any, govern the terms and conditions of the sale of the Products to the exclusion of all other terms that are contradictory to these Terms and Conditions of sale. “ Customer” is defined as the purchaser of the Products from Seller. These Terms shall prevail over any conflicting clauses contained in Customer’s Purchase Order terms and conditions of purchase. These Terms supersede any and all previous agreements and understandings, whether written or oral, between the parties with respect to the subject matter. “Seller”, as used herein, means Gordon Bullard & Company, LLC and its affiliates.

2. PRICE LIST

This price list issued by Seller from time to time (the“Price List”) supersedes all previous price lists. The ndicated prices are net of V.A.T. and the Seller reserves the right to modify the Price List without any prior notification.

3. ORDERS; CONFIRMATION

Orders for the Products will only be binding on Seller upon Seller’s written express acceptance (the “Acceptance”) by Seller’s written order confirmation (the “Order Confirmation”).

4. CANCELLATION; RETURN POLICY

All Accepted Orders are final and cannot be cancelled by Customer. No Product shall be returned to, or Refund paid, by Seller without prior written authorization from Seller. All approved returns are subject to Seller’s inspection upon receipt. Credit will not be allowed for damaged or used material. Seller in its sole discretion may apply standard restocking charges for the returned Products value. All Products authorized for return are to be shipped prepaid to Seller, accompanied by a document specifying the invoice details related to each single Product. If a refund is not authorized by Seller, then the full Purchase Price shall be retained by Seller as a reasonable estimate of its damages due to the breach by Customer and such amounts shall be retained as liquidated damages. If the Products have been personalized to Customer’s specifications then Customer shall be responsible for the full Purchase Price and no refund shall issue. Customer shall pay the full Purchase Price for Orders cancelled more than fifteen (15) calendar days after Order Confirmation is sent by the Seller.

5. SHIPMENT AND RISK OF LOS

Shipping terms shall be Ex Works Seller’s factory (Incoterms® 2020) and the risk of loss passes to Customer in accordance with such terms. Such Terms shall be applicable even in case of special arrangements where the Seller pays the carriage or freight charges. All shipping and delivery dates are: A) Subject to Customer furnishing complete shipping and delivery instructions in such a manner as to reach Seller timely before the date of any shipment and delivery specified in the Order and/or Order Confirmation. B) To be considered approximate and not of the essence, since the ability of Seller to complete and deliver the Products ordered by such date may be dependent upon conditions over which Seller has no reasonable control or which it cannot predict exactly. In no event shall Seller be liable for any actual, special, consequential or exemplary damages of any kind, known or unknown, anticipated and non- anticipated, including without limitation, lost profits or lost production resulting from delays in production, shipment or delivery. Seller shall be authorized to make partial shipments of Orders depending on the availability of Products, without prejudice to the payments due by the Customer, even if the Order is not completely filled. If the Customer does not provide the Seller with specific instructions as for the shipment method then Seller shall be authorized to use the means of transportation that Seller deems, in its discretion, most suitable for the delivery of the Product(s).

6. NO LIABILITY FOR DELAY IN DELIVER

Seller shall not be liable for damages or costs that Customer incurred for delay in delivery of the Products.

7. PRODUCTS’ FEATURE

- Seller shall have the right to modify the designs and/or specifications of the Products at any time without notice to the Customer. In the event of any such change. Seller shall have the right to supply the Products so modified.

8. PACKAGING -

roducts will be supplied with Seller’s customary packaging.

9. INSPECTION

Customer shall inspect the Products upon their arrival at the delivery destination and shall within eight (8) business days after delivery give written notice to Seller of any claim for damages, defects, differences in quantity or nonconformity. Failure to give such notice within said period shall constitute irrevocable acceptance of the Products and acknowledgment that the Products have been received by Customer in good condition and free of damages.

10. TITLE AND RIGHT OF POSSESSION

Title to the Products shall remain with Seller until the Purchase Price has been paid in full (including any interest and any additional amounts) by Customer. Seller may file a UCC-1 Financing Statement to give notice of its ownership interest in all or any portion of the Products. Customer may re-sell the Products to a third party (the “Third Party”) only if the Purchase Price has been paid in full and if the sale to the Third Party included a retention of title clause similar to the one herein. If the Customer sells the Products to a Third Party before having performed the full payment in favor of the Seller, then the sale between Seller and Customer will automatically be void and the Products will be considered as being sold by Seller to Third Party. Customer shall fully insure the Products against damages or loss in its own name and in the name or any Third Party, shall provide evidence of such insurance to the Seller immediately upon request.

11. PAYMENT

The full purchase price, including all associated duty, transport and delivery costs and charges for the Products (the “Purchase Price”) is due and payable IN ADVANCE of shipment unless a later payment time is authorized by Seller in writing, signed by the President of Seller. If any payment is not made when due then, in addition to Seller’s other rights and remedies, Customer shall be liable for late interest charge calculated at the lesser of (I) 1 and ½ percent (1.5%) per month or (II) the highest rate permitted by law. Customer shall have no right to setoff or withhold any payment due by the Seller or any kind of credits that the Customer has towards the Seller.

12. CUSTOMER’S DEFAUL

In addition to any other remedy available to Seller if (I) Customer defaults in payment of any part of the Purchase Price when due, (II) Customer fails to perform its obligations, (III) Customer becomes insolvent or bankrupt or a petition for appointment of a receiver is filed by or against Customer, and, (IV) Seller reasonably deems that collection then unpaid of the Purchase Price is insecure, then the full Purchase Price shall become immediately due at the sole option of Seller, and if not paid immediately, Customer shall return the Products to Seller on demand and at Customer’s sole cost. Seller shall retain all payments of the Customer as liquidated damages and not as a enalty.

13. LIMITED WARRANTY

(a) Manufacturer’s Limited Warranty. The Products are subject to the Product’s Manufacturer’s Warranty for the period of time set forth in said Warranty document(s). Customer’s sole remedy for defect in the manufacture of the Product by a Manufacturer shall be the Manufacturer’s Warranty. (b) Seller’s Limited Warranty. Pursuant to Seller’s limited warranty, the Products are warranted against defect in material or workmanship for a period of twelve (12) months (the “Warranty Period”) and shall apply only to Products manufactured by Seller and only if: (I) the Products are not used for the intended purpose or are not installed, used, or maintained in accordance with the Installation and/or Maintenance Instructions provided by Seller; (II) any such defect results from causes external to the Products after delivery or use of non-original spare parts; or (III) the Product has been modified without the prior written consent of Seller. Seller’s obligation under this warranty shall be limited, to the repair or replacement of any defective parts of the Product, not including labor. Seller shall not be responsible for the cost of removal or installation of any such Product found to be defective or shipment of the replacement product; and (IV) repairs by Customer or third party not authorized by Seller in writing. If requested by Seller, Customer shall return any Products found to be defective to Seller, shipping prepaid by Customer, for inspection once an authorization number is granted from Seller. Normal wear and tear items, including but not limited to lamps, switches or any other electrical or mechanical items are excluded from warranty. Seller shall not be liable under this warranty unless the warranty claim is submitted promptly by Customer after discovery of the defect (not to exceed ten (10) days from the date of discover). Customer shall provide a detailed description of the claimed defect and Seller establishes, to its sole satisfaction, that the Product has been properly installed, maintained, and operated. The remedy set forth in this warranty shall be the Customer’s sole and exclusive remedy for claims that arise out of or relate to the purchase of the Product. Customer waives any other right or remedy, whether in contract (for breach of contract. breach of warranty or otherwise) in tort (for negligence. strict liability. misrepresentation or otherwise), in equity, under any statute, rule or regulation or upon any other basis. Payments made to Seller prior to a warranty claim are non-refundable and shall be retained and applied to the Purchase Price.

14. DISCLAIMER OF ALL OTHER WARRANTIES.

SELLER DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, AND ALL LIABILITIES OF ANY KIND, EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS. SELLER NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR SELLER, ANY OTHER OBLIGATION, WARRANTY OR LIABILITY INCONNECTION WITH THE PRODUCTS. SELLER DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY OR FITNESS FOR USE FOR ANY PARTICULAR PURPOSE.

15. LIMITATION OF LIABILIT

NOTWITHSTANDING ANYTHING IN THE ORDER OR OTHER AGREEMENTS BETWEEN THE PARTIES TO THE CONTRARY, SELLER’S LIABILITY FOR ANY CLAIM, WHETHER SUCH CLAIM IS BASED UPON TORT, BREACH OF CONTRACT, BREACH OF WARRANTY, OR OTHERWISE, IS LIMITED TO THEVALUE OF THE PRODUCT SOLD TO CUSTOMER, AND IN NO EVENT SHALL SELLER BE LIABLE FOR ANY PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES RESULTING FROM LOSS OF USE OF THE PRODUCTS, LOSS OF PRODUCTION, OR LOSS OF PROFITS, INCOME OR LOSS OF BUSINESS OPPORTUNITY ARISING OUT OF THE CLAIMS AGAINST SELLER. SELLER SHALL NOT BE LIABLE FOR DAMAGES OF CUSTOMER OR ANY THIRD PARTY ARISING OUT OF DEFECTS CAUSED BY IMPROPER USE OF THE PRODUCTS, REPAIRS OF THE PRODUCT BY CUSTOMER OR OTHER THIRD PARTY.

16. INDEMNITY

Customer shall indemnify, defend and hold harmless Seller, and Seller’s shareholders, its officers, directors, managers, employees, and agents from and against any losses, liabilities,damages, demands, obligations, fines or civil penalties, expenses, costs, and fees (including. but not limitedto. court costs and reasonable attorney’s fees) of any kind and nature whatsoever (collectively. the “Losses”) imposed on, incurred by or asserted against Customer or Seller, their respective shareholders, officers, directors, managers, employees, and agents, in any way relating to or arising out of (a) the use, operation, possession or disposition of the Products by Customer; (b) the willful misconduct or gross negligence of Customer or anyof its officers, directors,employees, or agents; (c) the negligence of Customer or any of its officers, directors, employees, or agents, to the extent that Losses are caused by such negligence; or (d) any personal injury or property damage suffered by any third party arising out of the use of Product.

17. TRADEMARK; IP

Customer acknowledges Seller’s exclusive right, title and interest in and to the Seller trademarks and any and all Seller’s intellectual property rights pertaining to the Products. Customer shall not takeany act or step impairing Seller’s intellectual property rights or do anything that may otherwise adversely affect the Seller’s intellectual property rights. The trademarks Bullard Collection, Lola Lighting™, Cerchio Lighting™, Bullard’s Bollards™, BYIBA™, Bullard Solar™ and Bullard Outdoor™ and the associated logos are the sole property of Gordon Bullard & Company, LLC.

18. CONFIDENTIALITY

Customer shall maintain as confidential any information furnished or disclosed by Seller, whether disclosed in writing or orally, relating to the business of the Seller, including its products and customers, drawings, know-how, research and development, patent applications and registered patents, trademarks, ideas, whether patentable or not, financial and marketing information, and these Term, including the pricing terms under which the Customer has agreed to purchase the Products. Customer shall use the same degree of care to protect the confidentiality of the disclosed information as the Customer usesto protect the confidentiality of its own information, but not less than reasonable care. Customer shall disclose such information only to its employees having a need to know such information to perform the transactions contemplated by theseTerms and the Order. The obligation to maintain the confidentiality of such information shall not extend to information in the public domain at the time of disclosure, and/or information that is required to be disclosed by law or by court order.

19. FORCE MAJEURE

Seller shall not be responsible for delays or failure to fulfill any obligation under the Terms and the Order due to strikes, fire, acts of nature HHH (including pandemics), acts of God, embargoes, currency restrictions, labor shortages, war, terrorism, epidemics, pandemics, civil riot, import or export restrictions, shortage of materials or labor, or any other cause beyond Seller’s reasonable control, even if Seller knew, had reason to believe, or was advised of the possibility of any such cause.

20. TAXES; DUTY AND PERMITS

Sales tax, value added tax, property, use, excise, occupational tax or any other Federal, state or municipal tax, duty or surcharge, permit fee, registration and inspection fees and costs have not been included in the Purchase Price, and Customer hereby assumes and agrees to pay and/or reimburse Seller for any of the above taxes, assessments, duties, or fees.

21. WAIVER

The failure of either party to enforce at any time any of the provisions of the Terms and of the Order shall not be construed to be a waiver of such provisions or of the right of such party thereafter to enforce any such provisions. No agent, salesman, or other party, is authorized to bind Seller by an agreement or warranty not set forth herein. The parties’ status is that of independent contracting vendor and customer. In the event any provision of these Terms or the Order proves to be invalid or unenforceable, such provision shall be disregarded and the non- conflicting valid provisions shall remain in full force and effect.

22. GOVERNING LAW; ARBITRATION; ATTORNEY FEES.

These Terms and the Order shall be applicable to an assignment for the benefit of Seller’s creditors. Any claim for aunts due under the Order is governed by and construed in accordance with the laws of the State of Michigan. In the event Seller deems that payment of the Purchase Price is insecure, then the full amount of the Purchase Price then unpaid shall become immediately due at the sole option of Seller. If, upon demand for payment in full under this section Customer refuses to pay such amount immediately, then Customer shall return the Products to Seller on demand and at Customer’s sole cost to Kalamazoo, Michigan USA. Any dispute between the parties arising out of these Terms or the Order shall be submitted to final and binding arbitration in the City of Kalamazoo, Michigan under the Commercial Arbitration Rules of the American Arbitration Association then in effect upon written notice and demand of any Party therefor. The arbitration shall be conducted by one (1) arbitrator in the English language. Any arbitration award rendered shall be binding, final and conclusive upon all parties and judgment thereon may be entered in any Court having jurisdiction thereof. The prevailing party shall be entitled to recover reasonable attorney’s fees and costs from the other party, including expert witness fees, the fees of the arbitrator, and costs of the arbitration.

23. NON-CIRCUMVENTION; LIQUIDATED DAMAGES

In the event any Seller agent, representative, or business partner including but not limited to: contractual sales agents, vendors, manufacturers, distributors, suppliers, or showrooms act in concert with Customer, or each other, to circumvent these Terms, then such acts shall be considered a breach of the respective agreements between Seller and the parties acting to circumvent these Terms. Any damages suffered by Seller a result of such acts shall result in automatic offset against any amounts owed by Seller to the parties involved and any and all amounts owed by Seller shall be retained by Seller as a reasonable estimate of the damages suffered by Seller due to such circumvention. The amounts retained shall be considered liquidated damages in amount equal to any fees, commissions, or other ompensation owed to the parties involved in the circumvention of these Terms.